Category: Learnings

My life is brilliant

It is reassuring to me as a very driven self-proclaimed control freak that I am not in control of this thing called life.

Do People Get Attached to Names?

Always check with your biggest advocates before taking action.

Massive Change

It’s not about the world of design. It’s about the design of the world.

Equifax fights against the customer taking control

Huge companies like Equifax that fight the inevitable (the reality that customers are taking over the conversations) instead of evolving are going to go the way of the Dodo.

How to Shoot Yourself in the Foot 101

I’m amazed that the execs at United haven’t learned anything from the JetBlues and Southwests of the world: Your employees come first.