Our very own Brains on Fire-Bot, Justin Gammon. IS that beautiful or what?

Wow. What a great day October 30th was down in Austin, Texas. The founders of the Society of Word of Mouth, Jackie Huba and Ben McConnell, put on a whiz-bang event filled with great speakers – and even more importantly – great interaction.
Here are some of the highlights:
1. The event opened with a great Texas [...]

I was lucky enough to be one of the 100+ authors to write a brief chapter in the Age of Conversation last year. It’s a short collaborative book that included many different viewpoints and subjects surrounding this wide new world of marketing.
Well, not ones to rest of their laurels, Gavin and Drew have teamed up [...]

YouTube video by WasteTimeChasingCars.
My daughter and I discuss music a lot it’s one of those things that we connect on. It’s also one of those things that we disagree on, not the music itself but our philosophies on bands. My daughter complains about bands selling out and forcing her to hand-down a band. I get [...]

“The thing about the Adoption Phase in the Fan Cycle is that it’s personal. Companies can’t expect there to be a cookie-cutter adoption that everyone does exactly the same way. When you adopt something, you make it your own. And when you make something your own, it becomes unique.”
-Geno Church, WOM Inspiration Officer

Last weekend I spoke at a conference and one of the speakers (Linda Alepin from the Global Women’s Leadership Network ) made a wonderful point.
What in your life, job or business makes you say, “That’s just the way it is”?
I hear company leaders and the people who work for them say a version of this [...]

I’m speaking at an event today and after my talk, a woman approached me and had an interesting question. Apparently at the company she works for, the management is preaching that serving the customer is #1. Do anything it takes to make the customer happy an always respect their wishes. BUT they also expect those [...]

An older man walked out of his way to walk by her and say, “smile honey it’s a new day.” I’m quoting from an email I received from a women that I quite frankly can’t say “thank you” enough. That older gentleman, I wish I knew his name to tell him thanks too. It [...]

This weekend, at the last minute, I got invited to the sold-out show of Texas’ own Robert Earl Keen at The Handlebar here in good ‘ol Greenville. Man, oh man, what a great show. Keen’s been playing since the late 70’s and knows how to entertain a crowd with the best of them.
At the end [...]

Joe is in charge of the Fire Cam around here and has pretty much free reign to create content for them. In the prank category, you might remember that he started with Ramsey. And now he set his sights on Megan. Consider this just a slice of daily life around this place we love.
(And remind [...]