Author: Robbin Phillips

Q+A with Geno Church, our Chief Word of Mouth Officer

Geno spoke in Virginia in April and they did a great little Five Minute Q+A with him after the presentation. Grab a cup of coffee and enjoy a little time with this great mind today!     Got a good question for Geno (or any of us). Put it in the comments below and I’ll make …

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Day Dreaming.

Photo by Libby Williams. I’ve been thinking lately about the power of day dreaming and the role it’s played in my personal happiness. When I give myself permission to day dream, something remarkable always happens. I often inspire myself while I am dreaming “what if ” by reading little bits of wisdom from books or …

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Do you ever wonder if you’re climbing the wrong mountain?

I read too much. No really, I sometimes wonder if I have a serious problem. I read when I am not eating, sleeping or working. I’m currently reading a book called Overdressed about our obsession with fast fashion. Whew. This book will make you take a serious strong look at the clothes you put on your …

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Rethinking the two week notice.

I get super attached to people No.  Not in a creepy crazy way. That includes people who join the Brains on Fire tribe. Honestly it always hurts a little bit to find out that people you trust, people who work along side of you day by day don’t share their desires to move on to …

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What does confidence look like to you?

Wouldn’t it be nice if you and I were just wandering down this sandy path having a nice little conversation. Sometimes I think of these little posts like short morning walks. Photo by Libby Williams.  One of the traits we’re all drawn to is confidence. We love people (and brands for that matter) that make …

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What if love is the answer?

Another lovely photo from Libby Williams. Last week I got this great little email from my friend Dan Holm. It kind of made my day so I thought I would share. From Dan: I read this article and thought of you and BOF. I hope everything is amazing. “What was the best piece of business advice you …

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Advice for college grads looking for their dream job.

Photo by Libby Williams. It’s that time of year again. There’s  a whole new, shiny  batch of graduates ready to launch out into the world. And if you’re one of them, I have a thought or 16 for you about applying and interviewing for jobs.  For what it’s worth, here’s some collective advice from me and Mary Susan (the two …

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Three simple ways to love the women who love you.

Photo from Libby Williams. Just because it’s Spring! According to word of mouth researchers Keller Fay, women have about 10% more brand conversations per week than men. Perhaps what’s most interesting from this is same study on Women and Word of Mouth is that men and women alike agree that women give better advice than men. Hmmm. …

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Act as if you just began.

Photo from the talented Libby Williams. I hate when people ask us how long we’ve been in business. Just hate it. Brains on Fire has been a company since 1999 (over 16 years) and before that a company called Greg and Greg was alive and well and so was a company called Phillips and Goot. …

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Change or DIE.

What if we could live our lives with a sureness that things often fall apart in order to make way for something even more remarkable? Above: One of my favorite photos of Ramsey, Cordell, Mike and yours truly taken during one of Mike’s visits a couple of year ago.  In 2004, Mike Goot, my business partner …

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How do you stay inspired everyday?

Another inspiring photo from my friend Libby Williams‘ collection of beautiful things.  A couple of months ago, I got asked a simple and amazing question during Q+A time at a speaking engagement. “How do you stay inspired every day?” I stopped for a moment and said, “ME PERSONALLY?” “YES”, she said. I shared how personal stories …

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Design is a secret language.

I love this slide Greg Ramsey quickly did for one of my presentations. I love being able to feel the person behind design. This week I presented at a conference in Vermont and I got asked the most wonderful and unexpected question during Q+A time. “You have the most beautiful slides. Do you believe design …

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I hope you get pneumonia.

If I move again, it will be to a really tiny house like this one. About four years ago, I got pneumonia. Trust me. Coughing up blood makes you listen hard to a doctor’s advice to stay in bed. So I canceled my fancy plans to meet with a client on the west coast. And …

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What’s your moonshot?

A couple of weeks ago, I attended a Rapid Ingenuity Blitz in NYC. Greg Galle from Future Partners shared Google’s criteria for moonshot idea during the Blitz. 1. Must be an idea that will affect a million people.  2. People will say you are nuts.  3. Yet you still believe it’s possible.  Don’t you just love …

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Five Ways to Embrace Healthy Tension

I know it’s cold outside, but it’s comforting to know that Spring will come. This photo from Libby Willams is a great reminder. Yesterday Emily and I were having a discussion and she made a simple statement that got stuck in my heart. A company like Brains on Fire should have “healthy tension”. I honestly have …

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Talkable Brands: Chipotle’s Cultivating Thought

This weekend I went to Chipotles for lunch with my “other”.   It was well past 2pm. We had been out and about and were starving. As we sat down, Steven casually handed me my drink cup. Printed on the side of the cup was a wonderful set of words and the little illustrations in the photo above. I’ve …

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Saying vs. doing.

Amazing photo from Libby Williams. Makes me think of this wonderful truth: Love is a verb. Marketing is not what you SAY anymore, it’s what you DO. I love how Chipotle is sharing ALL the ingredients in their food, even the GMO ingredients, which they’re working hard to replace or get rid of. They’re not hiding behind …

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Announcing Brains on Fire LA!

Today is a really big day for Brains on Fire. We’re super excited to announce a new location, new growth opportunities for our team, and most of all, even better services for our clients. Brains on Fire now has a new location in LA! Right in the heart of Atwater Village. Yep. We’re officially bi-coastal. …

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Practicing what we preach.

We study word of mouth marketing and why people talk at Brains on Fire. Check out our books if you want to know more about that. So every once and while, just for fun, I like to see what folks on our team are recommending lately and why. Here’s what gets us talking these days: …

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Heroes In Recovery: Lessons learned building a powerful, sustainable community

Almost three years ago, Brains on Fire teamed up with the courageous folks at Foundation Recovery Network. Together, we ignited Heroes in Recovery, an amazing community of people from around the country working together to break the stigma associated with addiction. To date, more than 800 people have shared their stories about recovery. I recently …

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